Service Coordination

It starts with advocacy. New Hope Community’s Medicaid Service Coordination promotes exactly that: person centered planning, informed decision making and self-advocacy.

Individuals with intellectual and other developmental disabilities need support to navigate the system in order to access services to which they are entitled. Our team of Service Coordinators is in the business of understanding and interpreting these, at times confusing, paths of travels. We are that familiar face; that someone who will listen; a reference with a sound solution. We are a second and stronger voice; we provide guidance; we are an effective and efficient contact to and in the community.

New Hope Community’s Medicaid Service Coordinators do not only provide Medicaid Service Coordination for the person but do so for the families as well.  Our strengths are the diverse talents the Medicaid Service Coordinators bring to the table, the ability to utilize the resources that make up New Hope and perseverance to see positive outcomes realized. Individuals need detailed plans so that all members of their circle of support are aware of what is important to the person.

New Hope Community serves as a stepping stone to a bigger, more fulfilling future.  Service Coordination is the catalyst and the link to services and people that will improve the quality of life of those that have entrusted their lives to us.