Debbie McGinness
Chief Executive Officer
I started my career as a pediatric RN in the late 1970’s. In the mid 1980’s my eyes were opened to the field of developmental disabilities and it stole my heart. I was working as a Regional Director for a NYC health care firm and convinced the President to expand our services to support people within the OPWDD service sector. In 1990 I left to start and lead a staffing agency to recruit, train and place per diem direct support professionals (DSPs) in voluntary provider agency settings throughout the metropolitan area (we provided thousands of staff to hundreds of programs over a 31 year period). In 1995 I started, and for eleven years led, a licensed home care services agency (LHCSA) to provide Personal Care Aid (PCA), Home Health Aid (HHA) and nursing supports to people with intellectual and developmental disabilities (I/DD) as well as people with medical complexities. In 2010, my husband and I started and led Select Human Services, Inc. (a non-profit OPWDD provider agency). We grew a team of seven staff serving 60 people through a variety of OPWDD community supports and services to a team of 400+ staff supporting 500+ people throughout Westchester, Rockland and Putnam Counties. During those years I completed my MSN degree and was fortunate to maintain my hands-on nursing skills through consulting positions with I/DD organizations.
In 2017, New Hope Community entered my life and my world forever changed. I became the CEO here in 2018 and welcomed Select Human Services into the New Hope family as a division, in January 2020. From the start it has been a privilege and pleasure to be part of such a wonderful organization. I am committed to our mission and actively participate in professional and community organizations, committees, events and activities that fuel the advancement of meaningful lives for people with I/DD. Bottom line, New Hope Community’s purpose is important and everything we can do and say to share a life-changing message – matters!
845-434-8300, ext. 229 dmcginness@newhopecommunity.org
Karen Russell
Chief Operating Officer
I began my career at New Hope Community in December of 1995 as a Service Coordinator. It was then that I knew this organization was special in the way we provided supports to people with disabilities. Over the next 26 years, I have been a part of New Hope Community’s growth and held multiple positions within the leadership team. Just prior to being appointed Chief Operating Officer in January 2021, I held the position of Vice President of Clinical and Regulatory Operations. My extensive career has given me the opportunity to work collaboratively with all departments and disciplines, while never forgetting my early days as a direct care staff.
In my current role as Chief Operating Officer, I am responsible for both strategy and financial viability, working in partnership with key leaders at NHC. Along with key staff, and in conjunction with the CEO, I represent and support our mission and impact through engagement with internal and external stakeholder groups – locally, regionally, statewide and beyond.
I enjoy being actively involved in my community. I presently serve on the Sullivan County 180 Advisory Board and am a member of Sullivan County Community Services Board, appointed by the Legislature. I am the former Chair of the Sullivan County Chamber of Commerce Foundation Board and also serve on numerous industry boards and committees.
I reside in Bethel, NY with my husband and our three daughters. I hold a Master of Jurisprudence in Health Law and a Master of Social Work degree as well as a Certification in Healthcare Compliance (CHC) from the Health Care Compliance Association. I am a graduate of both the Leadership Sullivan Program and the National Leadership Institute on Developmental Disabilities and was recognized as a Professional Woman in Business by the Sullivan County Democrat in 2013. I was also honored with the New Hope Community Deirdre McCoy Award for Excellence.
845-434-8300, ext. 215 krussell@newhopecommunity.org
Tariq Iqbal
Chief Financial & Administrative Officer
I currently serve as the Chief Financial and Administrative Officer and oversee the Finance, Maintenance and IT Departments. I started my career at New Hope in 2006 as a Comptroller and was promoted to Chief Financial and Administrative Officer in 2010. Prior to joining New Hope Community, I worked in the finance department in varying roles at several for-profit companies.
At New Hope Community I am responsible for planning, implementing, managing and controlling all financial-related activities of the agency. This includes direct responsibility for accounting, finance, forecasting, facilities, capital improvements and renovations. My career focus has always been ensuring the financial success of the organization that I’m a part of.
845-434-8300, ext. 225 tiqbal@newhopecommunity.org
Terence J Duncan, LMSW
Assistant Vice President of Program Operations
I have worked in the field of Intellectual Disabilities for over 25 years and have dedicated my career to serving others. During this time, I have held multiple executive positions at a variety of private non-profit organizations. For the last 12 years I have been with New Hope Community and have had the opportunity to contribute to many different areas of our work here. My areas of oversight have included Medicaid Service Coordination, Day Habilitation, Supportive Employment and Residential Services. I currently oversee the operations of our 42 residential homes and have been involved with multiple new residential development projects both at New Hope Community and other organizations. As the Assistant Vice President of Program Operations, I ensure there is seamless interdepartmental continuity of care to support holistic health and wellness for all those we support.
I am a NYS Licensed Master Social Worker and have an extensive professional network throughout New York. I have collaborated on many projects with esteemed programs and colleagues over my career, such as CQL Certifications and I have given multiple presentations at the Annual New York Alliance Conference.
Prior to working at New Hope Community, I held several key positions in our service sector to include the position of Senior Supervisor at YAI in New York City. While there I oversaw leadership training, sexuality education and was the YAI self-advocacy association’s liaison on Long Island. I earned a Bachelor of Social Work degree and a Master in Social Work from Adelphi University in Garden City, NY.
(845) 434-8300, ext. 219 tduncan@newhopecommunity.org
Pierre Burnett
Director of Information Technology
I joined the NHC team in September of 2021 as the Director of Information Technology. In my role, I am responsible for the overall technology strategy of the organization. I am constantly looking for ways to not only empower our team to work as effectively as possible, but to also use technology to enrich the lives of the people we serve. With almost 20 years of information technology experience, from my start as a Network Engineer in the U.S. Army, to my time spent building out the IT infrastructure as part of the LEGOLAND New York project team, technology has always been my passion. I’m honored to be able to contribute to New Hope’s mission!
845-434-8300, ext. 281 pburnett@newhopecommunity.org
Amy Cavaliere, LCSW
Director of Behavioral Services
I joined New Hope Community in April of 2023 as the Director of Behavioral Services. In my role, I provide oversight and supervision to our team of clinicians and work closely with all programs to provide behavioral support to the individuals at New Hope Community.
I have a strong background in behavioral health services, human services, and the field of intellectual and developmental disabilities (I/DD), previously working at Springbrook in Oneonta, NY for 18 years in their residential school program. Prior to joining New Hope Community, I progressed through several positions at Garnet Health Medical Center including psychiatric social worker, clinical manager, and director of operations for behavioral health.
I earned my Associate degree in Human Services from Herkimer County Community College, in Herkimer, NY, my Bachelor of Arts degree in Psychology with a minor in Sociology from Pennsylvania State University in University Park, PA, and a Master of Social Work Degree from Rutgers University in New Brunswick, NJ. I also earned a DSP Certification from SUNY Morrisville, in Morrisville, NY, and hold a certificate in violence against women and children from Rutgers University. I am currently licensed in the State of New York in social work.
When I’m not working, I spend time with family and teach high school students color guard and marching band.
845-434-8300, EXT. 286 ACAVALIERE@NEWHOPECOMMUNITY.ORG
Alasana Dumbuya
Director of Residential Services
I joined New Hope Community in 2014 as a Residential Coordinator (RC) overseeing Residential Alternative homes (IRAs) and transitioned to oversight of our Intermediate Care Facilities (ICFs) in 2016. In both roles I ensured all people, choosing to call New Hope Community home, were holistically supported in achieving their individual goals. In 2017 I was promoted to Senior RC and was responsible for the training, development, and oversight of New Hope Community RC staff. In 2022 I was promoted to Director of Residential Services. Currently, I work closely with all RCs and House Managers that oversee our 40 residential programs to ensure optimal safety, health and quality of life are realized by all those we support.
I began my career as a nurse in The Gambia, West Africa. In 2000 I moved to the United States and in 2001 joined a Sullivan County OPWDD provider organization as an Advocate 1. For the next 13 years, I held several positions including Advocate 2, Assistant House Manager, House Manager and Residential Coordinator; experiences that prepared me well for my move to New Hope Community in 2014.
845-434-8300, ext. 270 adumbuya@newhopecommunity.org
Donna Fischer
Director of Marketing and Communications
In 2016 I joined New Hope Community as the Marketing and Communications Manager. In 2019, I was promoted to Director of Marketing & Communications. In my role, I supervise our talented marketing team and am responsible for providing strategic direction and oversight for all communications, relationships and community outreach initiatives to advance New Hope’s mission and vision.
I began my career at Bozell, a top ten advertising agency located in NYC, and have continued to work in the marketing and communications field ever since. I’ve worked for international, national and non-profit organizations, including OSRAM Sylvania, Magnivision and Hudson Valley Economic Development.
I received a Bachelor of Science degree in Marketing with concentrations in Finance and Management from Bentley University in Waltham, MA. I am also a graduate of the Pattern for Progress Fellows Program and was recognized as a Professional Woman in Business by the Sullivan County Democrat in 2018.
845-434-8300, ext. 244 dfischer@newhopecommunity.org
Karen Kerendian
Director of Health Services
I have been a nurse since 1998. I began my career at New Hope Community in 2004 as a Caseload RN and advanced into my present position as the Director of Health Services in 2010. In my role I have the pleasure of working with a great team of nurses and other Health Services staff as we work towards providing the highest level of health care possible. I earned my BSN from Grand Canyon University and also have a Masters in Health Law. In addition, I earned the designation of Certified Developmental Disabilities Nurse (CDDN). Teamwork has never been as important as it is in our present health care climate. At New Hope, we pride ourselves on staying current to the latest developments that affect not only the individuals we support but the valued staff that work with them.
845-434-8300, ext. 268 kkerendian@newhopecommunity.org
Amy LeRoy
Director of Staff Training & Advocacy
I began my career at New Hope Community in 2008 as a Medicaid Service Coordinator. For more than 20 years in this field, the majority of my time has been focused on being an advocate; ensuring those with I/DD are living and experiencing their life in a way that is defined by them. Currently, I serve as the Director of Staff Training and Development, which allows for the transition of my advocacy efforts to be focused on New Hope’s amazing staff, who are the foundation, backbone and lifeblood of this organization. Providing staff with tools, resources and knowledge not only develops a competent workforce, but also provides those we support with staff that are ready and capable of exemplifying our mission statement. Since 2014 I’ve led our partnership and accreditation with the Council on Quality and Leadership (CQL). Through this partnership, we continue to hold ourselves accountable to our mission. I hold a Bachelor of Arts degree in English and Criminal Justice from the University of Miami in Coral Gables, Florida as well as a Masters in English from Stetson University in DeLand, Florida. I am also a proud graduate of the Leadership Sullivan Program and recipient of the 2020 New Hope Community Deirdre McCoy Award for Excellence.
845-434-8300, ext. 314 aleroy@newhopecommunity.org
Brian McPhillips
Facilities Manager
I joined New Hope Community in August 2015 as the Facilities Manager. Between previous employment as a Support Services Manager and other current personal endeavors as a realtor and Liberty Town Councilman, my life has been dedicated to the support and service of others. These traits are what drive me daily to provide the best levels of comfort and opportunities for the people we support. The maintenance team is a group of people who love to serve at the pleasure of the people we support and I am honored to lead them. I have been married to my beautiful wife Jennifer for 12 years and I have three gorgeous daughters Kristen, Emily and Keira. I have been a lifelong resident of Liberty and just recently finished construction of our house on a lot next to my childhood home. In 2003, I graduated from Mount Saint Mary College in Newburgh, NY earning a Bachelor of Arts degree with honors in History Political Science and Business Management and Administration.
845-434-8300, ext. 266 bmcphillips@newhopecommunity.org
Kristen Pignatelli-Bozenski
Director of Compliance & Quality Improvement
I joined New Hope Community in February of 2018 as the Coordinator of Corporate Compliance and Quality Improvement and was promoted to Director in November 2020. I started in the Human Service field in 2006 as a direct support staff for children with autism and have held various positions over the course of my career. I knew from early on, that my passion was compliance and at NHC it is my responsibility to ensure compliance with all regulatory requirements. I am privileged to oversee a department of professionals who are dedicated to the organization’s mission and I am honored and proud to be a part of the New Hope team! I earned a Bachelor of Arts degree in Psychology from Mount Saint Mary College in Newburgh, NY and continue to expand my education in the field through participation in regional networks and committees. In 2020 I graduated from the Leadership Sullivan Program and was the recipient of the New Hope Community Hope Heart award. I was recognized as a Professional Woman in Business by the Sullivan County Democrat in 2021.
845-434-8300, ext. 275 kpignatelli@newhopecommunity.org
Carl Santos
Director of Program Services
I joined the New Hope Community team in July of 2000. For the past 21 years I have assisted people with developmental disabilities obtain employment. During my tenure at New Hope, I have worked as an Employment Specialist, Employment Specialist Coordinator and Director of Community Development. I am a Board Member for Sullivan County Chamber of Commerce and Chamber Foundation. I was the Vice-Chair of Marketing for the Non-Profit Leadership Summit Committee 2011-2013 and a core member of the Young Emerging Leaders Committee of the Sullivan County Chamber. I graduated from Leadership Sullivan Program in 2006 and the Fordham Center for Non-Profit Leaders Program in 2011. It is truly a privilege to work for New Hope Community.
845-434-8300, ext. 239 csantos@newhopecommunity.org
SHS Division Leadership
Margaret Wicksman
Vice President, SHS Division
My history with the Select Human Services Division of New Hope Community, Inc. dates back to the early Spring of 2015. I joined Select Human Services as the Director of Human Resources and was subsequently promoted to the position of Chief Operating Officer and then Executive Director in the fall of 2018. Following Select’s merger with New Hope Community in January of 2020, I became the Vice President of the Select Human Service Division. It is an honor to oversee an Agency with the proud reputation of being the leading provider of Community Habilitation and Respite Services to individuals and their families throughout the Lower Hudson Region and a growing provider of Fiscal Intermediary Services through our Self-Direction program. It is a privilege to work with a team of dedicated professionals on both programmatic and administrative levels as we continue our history by developing programs such as R & R (Respite and Recreation) and GAP (recreational programming during school breaks) to meet the desired outcomes of the individuals we support.
914-741-6369, EXT. 136 mwicksman@selecthumanservices.org