Make A Difference – Work Where It Matters

Have you impacted someone’s life today?  Does your work matter to you and others? Are you looking for a rewarding and fulfilling career? Do you want to work with talented professionals that help make a profound difference in the lives of the people we support?

A Place to Thrive

New Hope Community is recognized in the field of human services as a leader in empowering people with intellectual and other developmental disabilities. Our residential services, day habilitation programs, horse barn, farm program, art and music programs, and our complete array of services will allow you to apply your skills in multiple settings while building your career.  At New Hope Community we offer an environment that challenges you to realize your full potential and reward your efforts.

Working at New Hope

Working at New Hope Community means equality. We celebrate diversity and reward staff members’ contributions for helping others succeed. In addition to a competitive salary, benefits package, and sign-on bonus, we offer a nurturing and enriching work environment. At New Hope Community, we’re prepared to advance you from recruitment through retirement by enhancing the employee experience through career advancement, professional development, training, and educational opportunities.  Whether you are an established professional or looking for a great start to a new career, New Hope Community has a vast range of employment opportunities that will challenge you to be your best!

Diversity and Inclusion

At New Hope Community we know our commitment to diversity is the right approach for our employees and the individuals we support. We believe the best answers are derived from a team perspective. This commitment stems from a culture of integrity, genuine concern for others and respect for every person. We pride ourselves in supporting an inclusive environment that assists us in attracting and retaining a talented workforce.

 

 

 

Employee Benefits to Enhance your Life

Career Advancement

Join our team, where your job becomes your career.

Fitness

FREE fitness classes with certified instructors. Full gym for your use!

Paid Time Off

Earn up to 30 paid days off per year.

Tuition Assistance

Receive up to $1,000 per semester toward qualifying educational expenses.

Training

Our in-house training programs provide a path for you to excel!

Medical Insurance

Comprehensive medical package for medical, dental, and vision.

Dental & Vision Insurance

Benefit includes orthodontics and contact lenses.

Life Insurance

FREE $50,000 term policy per employee.

Identity Fraud Insurance

FREE identity fraud coverage, rest easy knowing your identity is protected.

Meet the Human Resources Team

Brittany Caruso

Human Resource Administration Support Specialist

I currently serve as the Human Resource Administration Support Specialist at New Hope Community and monitor all Human Resource functions and procedures.  I believe our staff are the fundamental element of who New Hope Community is.  Without our dedicated staff, we couldn’t provide vital supports to the people we support.  I enjoy being a part of bringing those important staff members to New Hope.

I started my career at New Hope in our residential homes as an Assistant House Manager in 2014 and was promoted to House Manager in 2016.  I joined the Human Resource Department in 2021.  Prior to joining New Hope Community, I worked in the human services field for a local agency.

I have always enjoyed my interactions with the people we support and the relationships I have formed over the years.  Watching them grow, develop, and learn is very rewarding.

I earned my Associate degree in Health Science from SUNY Sullivan in Loch Sheldrake, NY.  I love time with my family and enjoy gardening.


845-434-8300, ext. 243 bcaruso@newhopecommunity.org

Mike Fitzpatrick

Safety Specialist

I joined New Hope Community in 2015 as a Quality Assurance Specialist where I was responsible for vehicle safety. In 2022 I was transferred to the position of Safety Coordinator. In this role, I oversee all safety requirements for New Hope, manage all OSHA-related occurrences and interface with our safety insurance vendors and providers including fire, burglary and sprinkler. Working at New Hope allows me to be part of providing services to the people we support.

I came to New Hope after working 30 years as a police sergeant. I served 20 years for the New York City Police Department and 10 years for the Orange County Police Department. I have been honored to receive Cop of the Year and Cop of the Month recognition. Prior to my work with the police force, I was a Zookeeper for the Queens Zoo (which is part of the Bronx Zoo).

I received my Bachelor of Science Degree in Security Management from John Jay College. I enjoy hiking and mountain climbing at various locations throughout the Catskills.


845-434-8300, ext. 247 mfitzpatrick@newhopecommunity.org

Kathleen Poitras, SHRM-CP

Human Resources Generalist

I joined the New Hope Community Human Resources team in January of 2023.  As a Human Resources Generalist, I oversee the daily functions of the HR Department, ensuring efficient operations.  I enjoy working at New Hope Community because the people we support are part of my day.  I’m able to see their progress, hear about their day and participate in their activities.

Prior to joining New Hope Community, I was the DEI Resource Coordinator for the Sullivan County Center for Workforce Development.  While there, I was responsible for training and preparing Supplemental Security Income (SSI) and Social Security Disability Insurance (SSDI) recipients to return to the workforce. I am certified through Cornell University, as a Work Incentive Practitioner, (WIP-C).

I earned a Bachelor of Science degree from Mount Saint Mary College in Newburgh, NY.  I received my SHRM-CP certification in 2016.

In my spare time, I enjoy gardening, cooking, exercising, and pursuing a healthy lifestyle.

 


845-434-8300, EXT. 217  KPOITRAS@NEWHOPECOMMUNITY.ORG

Albert White

Recruitment Specialist

I joined the New Hope Community Human Resources Department team in July of 2023. As the Recruitment Specialist, I play an important role in finding suitable applicants, filling open positions, and ensuring New Hope has the staff we need.

Prior to joining the Human Resources team, I began my career at New Hope Community in 2005 as a Direct Support Professional.  In 2010 I was promoted to House Manager and in 2016 was promoted to Residential Coordinator.  In that role, my focus was to ensure that residential staff were trained and proficient in their job responsibilities to best support the people receiving services.

I admire the dedicated staff at New Hope who demonstrate resilience and professionalism daily.  In addition, the ability to enhance the lives of the people we support fuels me to want to do more at New Hope.  Those teachable, memorable moments will stay with me forever.  As we mold and build the future of New Hope Community, I will take all my experience in residential and recruit the best, brightest, and most compassionate employees.

I earned my Bachelor of Science degree in Health, Fitness, and Wellness from the University of Rhode Island, in Kingston, RI.  I love time with my family and enjoy playing sports and coaching sports for the youth.

 

 


845-434-8300, EXT. 267    awhite@newhopecommunity.org

Frequently Asked Questions

  • Q: I have previously applied online and am a current staff member, but I am unable to complete the online application for a new position.

    To complete the application process, please create an account with a new email address.

  • Q: When will I be eligible for health benefits?

    You will be eligible for health benefits 90 days after your first day of employment.

  • Q: When will I be eligible for Paid Time Off (PTO)?

    You will be eligible for PTO after the six-month probationary period is complete. The probationary period begins on your first day of employment. Paid Time Off is calculated by hours, not by days.

  • Q: What is included in our benefits package?

    Medical insurance, dental & vision insurance, life insurance, paid time off, tuition assistance, identity fraud insurance and training.

  • Q: Where will I be working and what are my hours?

    Depending on the job you have applied for, the hiring manager will discuss your job title, hours and work schedule at the time you are offered a position.

  • Q: Can you explain the Paid Time Off and Holiday policy?

    Residential staff are expected to work their normally scheduled hours on all recognized holidays. The following holidays are recognized by New Hope Community’s Administrative Staff: New Year’s Day, Martin Luther King Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. All administrative staff areas will be closed on these holidays. If the holiday should fall on a Saturday, it will be observed on the Friday prior, if the holiday falls on a Sunday it will be observed on the following Monday.

  • Q: What is a Direct Support Professional?

    Direct Support Professional (DSP) provides diverse, holistic support to people with intellectual and developmental disabilities (I/DD) that have chosen New Hope Community for residential and programmatic supports. As a DSP, you will be supporting people throughout their daily life. This may include assisting the people we support to get ready for their day, dressing, meal preparation, medical appointments, medication administration, and involvement in social and community-based activities. Days can be challenging and busy but also be filled with laughter, learning, and special moments!

  • Q: Why choose New Hope Community for my nursing career?

    New Hope Community offers weekday day shifts that are perfect for busy parents, those close to retirement or those recently retired. Flexible schedules and no mandatory overtime – allowing for greater work-life balance and easier scheduling for those taking college classes. We offer tuition reimbursement and RN continuing education.

    Our nurses are trained to provide professional and compassionate care to the most vulnerable people. They find innovative ways to communicate with those who are nonverbal, support sensory needs and strive to make a purposeful impact in their lives. New Hope Community’s nurses enjoy supporting our individuals on a long-term basis.  This allows for meaningful bonding and the building of strong trusting relationships.